Privacy Policy

1. Who We Are

OpticPulse Research ("OpticPulse Research", "we", "our", or "us") is a specialist market research and strategic consulting company incorporated in India, with its registered office at Anshu Colors Building, Road No. 1, Park View Enclave, Jubilee Hills, Hyderabad, Telangana 500034. We are committed to protecting and respecting your privacy in accordance with applicable data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).

2. Information We Collect

We may collect and process the following categories of personal information:

• Contact information: Name, email address, phone number, organization name, and designation — submitted through our contact or enquiry forms.
• Enquiry details: Project briefs, RFP details, sector of interest, and other information you voluntarily provide when submitting an enquiry.
• Technical data: IP address, browser type and version, pages visited, time spent on pages, and other standard web analytics data collected automatically when you visit our site.
• Communications: Records of correspondence (email or otherwise) if you contact us.

We do not collect sensitive personal data (such as financial account information, health data, or government ID numbers) through this website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, RFPs, or service requests.
• To provide, manage, and improve our research and consulting services.
• To send you project-related communications or updates, where relevant.
• To improve the functionality and content of our website.
• To comply with legal obligations or resolve disputes.

We do not use your personal data for automated decision-making or profiling, nor do we sell or rent your personal data to any third party.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit an enquiry form or contact us, you consent to the processing of your information for that purpose.
• Legitimate Interest: To improve our services and communications in ways that you would reasonably expect.
• Contract: To fulfil obligations under an engagement or service agreement.
• Legal Obligation: To comply with applicable laws and regulations.

5. Sharing of Information

OpticPulse Research does not sell, trade, or transfer your personal information to third parties. We may share your information in the following limited circumstances:

• With trusted service providers who assist in website operations (e.g., hosting, analytics), bound by confidentiality obligations.
• If required by law, court order, or regulatory authority.
• In connection with a business restructuring, merger, or acquisition, subject to the incoming party honouring this policy.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Enquiry data is retained for a reasonable period to manage your request and our business relationship. You may request deletion of your data at any time (see Section 8).

7. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. Cookies are small data files stored on your device. You can control cookies through your browser settings; however, disabling cookies may affect some features of the website. We do not use cookies to collect personally identifiable information without your knowledge.

8. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data (subject to legal retention obligations).
• Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@opticpulseresearch.in. We will respond within a reasonable timeframe.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

10. Third-Party Links

Our website may contain links to external websites. OpticPulse Research is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the revised date. We encourage you to review this policy periodically. Continued use of our website following changes constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact: